Customer service bus
If you have questions or complaints about your journey, please contact the transport company with which you are traveling. They can provide more information on timetables, fares and refund requests, and you can also register a complaint or report the loss of an item.
The transport companies would be more than happy to assist you and you can reach their customer services departments in the following ways:
West and East Brabant: Arriva
South-east Brabant: Hermes
Regiotaxi and Deeltaxi customer services
I wish to contact customer services for:
- Regiotaxi Northeast Brabant
- Regiotaxi 's-Hertogenbosch
- Regiovervoer Mid Brabant
- Deeltaxi West Brabant
- Taxbus Southeast Brabant
Telephone travel advice
You can easily plan your trip via our trip planner. If you still want someone on the phone, call 0900-9292 (€ 0.90 per minute, maximum of € 18.00)
OV-chipkaart customer service
For more information and to order a personal card, please visit the website.
Lost items on the bus?
Did you lose something on the bus? We are happy to help you find the item again. All items that are found, the transport companies Hermes and Arriva place in the iLost search engine. For found items, look here: East or West Brabant and Southeast Brabant.